License keys, activation, and updates Pro

Your FileDeck Pro license key is emailed to you at purchase and unlocks Pro features, priority support, and automatic updates in wp-admin. You activate it once per site on the FileDeck license screen, and you can move activations between sites at any time through the Freemius customer portal.

FileDeck Pro — this feature is included in all Pro plans. See pricing

Where your license key comes from

When you buy FileDeck Pro, Freemius (which handles FileDeck’s checkout and licensing) emails you a receipt containing your license key and a download link for the Pro zip. The key is also always available in the Freemius customer portal, reachable from the link in that email. If you cannot find the email, contact [email protected].

How to activate your license

1. Install and activate the FileDeck Pro plugin.
2. Open the FileDeck license screen in wp-admin.
3. Paste your license key and activate it.

Once activated, Pro features unlock and updates start arriving in wp-admin.

How to move a license to a different site

Your plan determines how many sites can be active at once (1, 5, or 50). To move an activation:

1. On the old site, open the FileDeck license screen and deactivate the license there. If you no longer have access to the old site, deactivate it from the Freemius customer portal instead, where you can manage all your site activations.
2. On the new site, install FileDeck Pro and activate the same key on the license screen.

How Pro updates are delivered

Pro updates arrive through the normal WordPress update system. While your license is active, new versions appear under Dashboard → Updates and on the Plugins screen, and you update with one click like any other plugin. You can also download the latest zip from the Freemius customer portal at any time.

What happens when a license expires?

Nothing breaks. The plugin keeps working exactly as before — your documents, protected files, settings, and Pro features all stay in place. What stops is updates and support: you no longer receive new versions in wp-admin, and priority support ends. Renewing restores both, and your renewal price never increases from what you originally paid. To manage or cancel renewal, see Billing, refunds, and getting support.

FAQ

Will my document library break if my license expires?

No. FileDeck Pro keeps working after expiry. Only updates and priority support stop until you renew.

Can I use one license key on multiple sites?

Yes, up to your plan’s limit: 1 site ($59/yr), 5 sites ($99/yr), or the Agency plan — 50 sites ($179/yr). Staging sites count toward activations unless you deactivate them.

I lost my license key — how do I get it back?

Open the Freemius customer portal via the link in your purchase email, where the key is listed. If you cannot find the email, contact [email protected].

Can I upgrade from a 1-site to a 5-site plan?

Yes. Upgrades between tiers are prorated, so you only pay the difference. See Upgrade from Free to Pro.